PRIVACY

Depending on how you interact with us, we may collect contact details; billing and shipping addresses; order, selected product, size, transaction, fulfilment, return, refund, cancellation, and store-credit information; account details where available; communications; device and usage information; and information required to prevent fraud or comply with law.

Payments are processed through Shopify and/or third-party payment providers. We may receive payment status, method type, transaction reference, and amount, but do not independently receive or store complete card or banking credentials collected directly by those providers.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers involved in commerce, payment, fulfilment, delivery, analytics, security, or communications.

We use it to provide and improve services; process payments, orders, delivery, returns and support; communicate about transactions; maintain security and prevent fraud; meet legal obligations; and send marketing only where permitted. You may unsubscribe from promotional email at any time.

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand usage, maintain security, and support commerce and analytics. Browser controls may limit cookies, though parts of the service may then work differently.

Our customer-facing storefront is operated separately from Shopify. Shopify provides ecommerce functionality, checkout, product and order management, customer management, and related commerce infrastructure. Shopify does not exclusively host or operate the entire BYLINE STUDIOS website.

We may share information where necessary with Shopify and providers supporting payments, production, fulfilment, delivery, hosting, analytics, communications, fraud prevention, professional advice, or legal compliance. Their own terms and privacy practices may apply.

We retain personal information as reasonably necessary for the purpose collected and as required or permitted by law. We use reasonable administrative, organisational, and technical safeguards, but no system can guarantee absolute security.

Subject to applicable law, you may request access, correction, deletion, or information about processing, withdraw consent where processing depends on it, or raise a grievance. We may need to verify your identity. The services are not directed to children, and third-party websites remain governed by their own policies. Information may be processed outside your location with appropriate protections where required.

We may update this policy as our services, operations, or legal obligations change. The version published here is the current version.

Grievance Officer: Rohan Gupta